We make products which last - better for you, better for us, better for our planet - but with regular use even the best bags suffer from wear and tear, which is why we offer a free repair service to extend their useful life whenever possible.

Our repairs team can’t work miracles but they’ve tackled all sorts of jobs over the years - including the impact of a hungry hyena - so if it’s possible to repair, they’ll find a way.

In Nairobi? Simply drop your bag in to any one of our stores, or to our workshop at the Opportunity Factory.

If you’re outside Kenya you’ll need to cover the cost of shipping and any duties both ways, however if you ship your bag to us from outside East Africa and we can’t repair it, we’ll replace it with an equivalent product. Before shipping any bag to us for repair please get in touch.